Privacy policy

This Privacy Policy describes how Red Rain ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our store.

1. Personal Information We Collect

When you visit or place an order on our store, we collect certain information to fulfill your order and improve your shopping experience:

  • Contact Information: Name, billing address, shipping address, email address, and phone number.
  • Order Information: Vehicle make, model, year, and items purchased.
  • Payment Information: Payment details (credit card, PayPal, etc.) processed securely through level-1 PCI-compliant payment gateways. We do not store full credit card information on our servers.
  • Device & Usage Data: IP address, browser type, time zone, and cookies used to enhance website performance.

2. How We Use Your Information

We use the information we collect to:

  • Fulfill orders, process payments, and arrange for shipping.
  • Communicate with you regarding order updates and customer support.
  • Screen orders for potential fraud or risk.
  • Provide personalized marketing and promotional offers (if you opted in).

3. Sharing Your Information

We share your Personal Information with trusted third-party service providers to help us operate our business, including:

  • Shopify: Powers our online store platform.
  • Payment Processors & Logistics Partners: Stripe, PayPal, and shipping carriers (USPS, FedEx, UPS) to process payments and deliver orders.

4. Your Rights

Depending on your location (such as CCPA/CPRA in California or GDPR in Europe), you have the right to access, update, or request the deletion of your personal information. To exercise these rights, please contact us at redrain7675@gmail.com.

5. Changes & Contact

We may update this Privacy Policy from time to time to reflect changes in our practices. For questions or concerns regarding our privacy practices, please email us at redrain7675@gmail.com.